@font-face{font-family:Noto Sans Arabic Variable;font-style:normal;font-display:swap;font-weight:100 900;src:url(/assets/noto-sans-arabic-arabic-wght-normal-BhzieyvS.woff2) format("woff2-variations");unicode-range:U+0600-06FF,U+0750-077F,U+0870-088E,U+0890-0891,U+0897-08E1,U+08E3-08FF,U+200C-200E,U+2010-2011,U+204F,U+2E41,U+FB50-FDFF,U+FE70-FE74,U+FE76-FEFC,U+102E0-102FB,U+10E60-10E7E,U+10EC2-10EC4,U+10EFC-10EFF,U+1EE00-1EE03,U+1EE05-1EE1F,U+1EE21-1EE22,U+1EE24,U+1EE27,U+1EE29-1EE32,U+1EE34-1EE37,U+1EE39,U+1EE3B,U+1EE42,U+1EE47,U+1EE49,U+1EE4B,U+1EE4D-1EE4F,U+1EE51-1EE52,U+1EE54,U+1EE57,U+1EE59,U+1EE5B,U+1EE5D,U+1EE5F,U+1EE61-1EE62,U+1EE64,U+1EE67-1EE6A,U+1EE6C-1EE72,U+1EE74-1EE77,U+1EE79-1EE7C,U+1EE7E,U+1EE80-1EE89,U+1EE8B-1EE9B,U+1EEA1-1EEA3,U+1EEA5-1EEA9,U+1EEAB-1EEBB,U+1EEF0-1EEF1}@font-face{font-family:Noto Sans Arabic Variable;font-style:normal;font-display:swap;font-weight:100 900;src:url(/assets/noto-sans-arabic-math-wght-normal-pS2d8anF.woff2) format("woff2-variations");unicode-range:U+0302-0303,U+0305,U+0307-0308,U+0310,U+0312,U+0315,U+031A,U+0326-0327,U+032C,U+032F-0330,U+0332-0333,U+0338,U+033A,U+0346,U+034D,U+0391-03A1,U+03A3-03A9,U+03B1-03C9,U+03D1,U+03D5-03D6,U+03F0-03F1,U+03F4-03F5,U+2016-2017,U+2034-2038,U+203C,U+2040,U+2043,U+2047,U+2050,U+2057,U+205F,U+2070-2071,U+2074-208E,U+2090-209C,U+20D0-20DC,U+20E1,U+20E5-20EF,U+2100-2112,U+2114-2115,U+2117-2121,U+2123-214F,U+2190,U+2192,U+2194-21AE,U+21B0-21E5,U+21F1-21F2,U+21F4-2211,U+2213-2214,U+2216-22FF,U+2308-230B,U+2310,U+2319,U+231C-2321,U+2336-237A,U+237C,U+2395,U+239B-23B7,U+23D0,U+23DC-23E1,U+2474-2475,U+25AF,U+25B3,U+25B7,U+25BD,U+25C1,U+25CA,U+25CC,U+25FB,U+266D-266F,U+27C0-27FF,U+2900-2AFF,U+2B0E-2B11,U+2B30-2B4C,U+2BFE,U+3030,U+FF5B,U+FF5D,U+1D400-1D7FF,U+1EE00-1EEFF}@font-face{font-family:Noto Sans Arabic Variable;font-style:normal;font-display:swap;font-weight:100 900;src:url(/assets/noto-sans-arabic-symbols-wght-normal-BJ6p-EzA.woff2) format("woff2-variations");unicode-range:U+0001-000C,U+000E-001F,U+007F-009F,U+20DD-20E0,U+20E2-20E4,U+2150-218F,U+2190,U+2192,U+2194-2199,U+21AF,U+21E6-21F0,U+21F3,U+2218-2219,U+2299,U+22C4-22C6,U+2300-243F,U+2440-244A,U+2460-24FF,U+25A0-27BF,U+2800-28FF,U+2921-2922,U+2981,U+29BF,U+29EB,U+2B00-2BFF,U+4DC0-4DFF,U+FFF9-FFFB,U+10140-1018E,U+10190-1019C,U+101A0,U+101D0-101FD,U+102E0-102FB,U+10E60-10E7E,U+1D2C0-1D2D3,U+1D2E0-1D37F,U+1F000-1F0FF,U+1F100-1F1AD,U+1F1E6-1F1FF,U+1F30D-1F30F,U+1F315,U+1F31C,U+1F31E,U+1F320-1F32C,U+1F336,U+1F378,U+1F37D,U+1F382,U+1F393-1F39F,U+1F3A7-1F3A8,U+1F3AC-1F3AF,U+1F3C2,U+1F3C4-1F3C6,U+1F3CA-1F3CE,U+1F3D4-1F3E0,U+1F3ED,U+1F3F1-1F3F3,U+1F3F5-1F3F7,U+1F408,U+1F415,U+1F41F,U+1F426,U+1F43F,U+1F441-1F442,U+1F444,U+1F446-1F449,U+1F44C-1F44E,U+1F453,U+1F46A,U+1F47D,U+1F4A3,U+1F4B0,U+1F4B3,U+1F4B9,U+1F4BB,U+1F4BF,U+1F4C8-1F4CB,U+1F4D6,U+1F4DA,U+1F4DF,U+1F4E3-1F4E6,U+1F4EA-1F4ED,U+1F4F7,U+1F4F9-1F4FB,U+1F4FD-1F4FE,U+1F503,U+1F507-1F50B,U+1F50D,U+1F512-1F513,U+1F53E-1F54A,U+1F54F-1F5FA,U+1F610,U+1F650-1F67F,U+1F687,U+1F68D,U+1F691,U+1F694,U+1F698,U+1F6AD,U+1F6B2,U+1F6B9-1F6BA,U+1F6BC,U+1F6C6-1F6CF,U+1F6D3-1F6D7,U+1F6E0-1F6EA,U+1F6F0-1F6F3,U+1F6F7-1F6FC,U+1F700-1F7FF,U+1F800-1F80B,U+1F810-1F847,U+1F850-1F859,U+1F860-1F887,U+1F890-1F8AD,U+1F8B0-1F8BB,U+1F8C0-1F8C1,U+1F900-1F90B,U+1F93B,U+1F946,U+1F984,U+1F996,U+1F9E9,U+1FA00-1FA6F,U+1FA70-1FA7C,U+1FA80-1FA89,U+1FA8F-1FAC6,U+1FACE-1FADC,U+1FADF-1FAE9,U+1FAF0-1FAF8,U+1FB00-1FBFF}@font-face{font-family:Noto Sans Arabic Variable;font-style:normal;font-display:swap;font-weight:100 900;src:url(/assets/noto-sans-arabic-latin-ext-wght-normal-CIz31GGw.woff2) format("woff2-variations");unicode-range:U+0100-02BA,U+02BD-02C5,U+02C7-02CC,U+02CE-02D7,U+02DD-02FF,U+0304,U+0308,U+0329,U+1D00-1DBF,U+1E00-1E9F,U+1EF2-1EFF,U+2020,U+20A0-20AB,U+20AD-20C0,U+2113,U+2C60-2C7F,U+A720-A7FF}@font-face{font-family:Noto Sans Arabic Variable;font-style:normal;font-display:swap;font-weight:100 900;src:url(/assets/noto-sans-arabic-latin-wght-normal-BQEJrIpl.woff2) format("woff2-variations");unicode-range:U+0000-00FF,U+0131,U+0152-0153,U+02BB-02BC,U+02C6,U+02DA,U+02DC,U+0304,U+0308,U+0329,U+2000-206F,U+20AC,U+2122,U+2191,U+2193,U+2212,U+2215,U+FEFF,U+FFFD}:root{font-family:Noto Sans Arabic Variable,Segoe UI,Tahoma,sans-serif;color:#17221f;background:#f4f7f6;font-synthesis:none;text-rendering:optimizeLegibility;--primary: #08785b;--primary-dark: #065f49;--primary-soft: #e8f5f0;--ink: #17221f;--muted: #6b7874;--line: #e2e8e5;--surface: #ffffff;--surface-alt: #f8faf9;--danger: #c53c42;--shadow-sm: 0 1px 2px rgb(15 45 36 / .04), 0 4px 14px rgb(15 45 36 / .035);--shadow-md: 0 12px 36px rgb(15 45 36 / .12);--radius: 16px}*{box-sizing:border-box}html{min-width:320px;background:#f4f7f6}body{margin:0;min-width:320px;min-height:100vh;background:#f4f7f6}button,input,textarea,select{font:inherit}button,a{-webkit-tap-highlight-color:transparent}button{cursor:pointer}button:disabled{cursor:not-allowed;opacity:.58}a{color:inherit;text-decoration:none}h1,h2,h3,p{margin-top:0}img{max-width:100%}::selection{background:#bce6d8;color:#083b2e}:focus-visible{outline:3px solid rgb(30 147 114 / .3);outline-offset:2px}.sr-only{position:absolute!important;width:1px!important;height:1px!important;padding:0!important;margin:-1px!important;overflow:hidden!important;clip:rect(0,0,0,0)!important;white-space:nowrap!important;border:0!important}.page{width:min(1480px,100%);margin:0 auto;padding:32px}.page>*+*{margin-top:22px}.page-header{display:flex;align-items:flex-end;justify-content:space-between;gap:24px}.page-header h1{margin:0;font-size:clamp(1.55rem,2.2vw,2rem);line-height:1.25;letter-spacing:-.025em}.page-header p{margin:7px 0 0;color:var(--muted);font-size:.92rem}.page-header__actions{flex:none;display:flex;gap:10px}.section-card{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow-sm);padding:22px}.section-heading{display:flex;align-items:center;justify-content:space-between;gap:16px;margin-bottom:18px}.section-heading h2{margin:0;font-size:1.05rem}.section-heading p{margin:5px 0 0;color:var(--muted);font-size:.82rem}.button{border:1px solid transparent;border-radius:11px;padding:10px 16px;min-height:42px;display:inline-flex;align-items:center;justify-content:center;gap:8px;font-weight:680;font-size:.88rem;transition:background .18s,color .18s,border-color .18s,transform .18s}.button:not(:disabled):active{transform:translateY(1px)}.button--primary{background:var(--primary);color:#fff;box-shadow:0 5px 14px #08785b2e}.button--primary:not(:disabled):hover{background:var(--primary-dark)}.button--secondary{background:#fff;border-color:#d9e1de;color:#31423d}.button--secondary:hover{background:#f7faf9;border-color:#becbc6}.button--ghost{background:transparent;color:var(--primary)}.button--ghost:hover{background:var(--primary-soft)}.button--danger{background:var(--danger);color:#fff}.button--danger:hover{background:#a82d34}.button--small{min-height:34px;padding:6px 11px;border-radius:9px;font-size:.78rem}.button--large{min-height:50px}.button--full{width:100%}.icon-button{width:40px;height:40px;padding:0;flex:none;border:1px solid transparent;border-radius:11px;background:transparent;color:#586762;display:inline-flex;align-items:center;justify-content:center}.icon-button:hover{background:#edf2f0;color:var(--ink)}.icon-button--small{width:32px;height:32px;border-radius:8px}.spinner{width:17px;height:17px;display:inline-block;border:2px solid currentColor;border-left-color:transparent;border-radius:50%;animation:spin .7s linear infinite}@keyframes spin{to{transform:rotate(360deg)}}.form-stack{display:flex;flex-direction:column;gap:18px}.form-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px}.form-field{display:flex;flex-direction:column;gap:7px;color:#34433f;font-size:.83rem;font-weight:620}.form-field--wide{grid-column:1 / -1}input,textarea,select{width:100%;border:1px solid #d8e0dd;background:#fff;color:var(--ink);border-radius:10px;padding:10px 12px;min-height:42px;outline:none;transition:border-color .18s,box-shadow .18s}textarea{resize:vertical;line-height:1.7}select{cursor:pointer}input:focus,textarea:focus,select:focus{border-color:#4ba98e;box-shadow:0 0 0 3px #248f711f}input::placeholder,textarea::placeholder{color:#9aa5a1}.input-with-icon{position:relative}.input-with-icon>svg{position:absolute;inset-inline-start:13px;top:50%;transform:translateY(-50%);color:#7b8984}.input-with-icon input{padding-inline-start:42px;padding-inline-end:42px}.input-action{position:absolute;inset-inline-end:6px;top:50%;transform:translateY(-50%);width:34px;height:34px;border:0;border-radius:8px;background:transparent;color:#7b8984;display:grid;place-items:center}.input-action:hover{background:#edf3f1}.input-suffix{position:relative}.input-suffix input{padding-inline-end:70px}.input-suffix span{position:absolute;inset-inline-end:12px;top:50%;transform:translateY(-50%);color:var(--muted);font-size:.78rem}.form-error,.alert{padding:11px 13px;border-radius:10px;font-size:.84rem}.form-error,.alert--error{background:#fff0f0;border:1px solid #f4caca;color:#a83238}.status-badge{width:fit-content;display:inline-flex;align-items:center;gap:4px;border:1px solid transparent;border-radius:999px;padding:3px 8px;line-height:1.25;white-space:nowrap;font-size:.68rem;font-weight:720}.status-badge--open,.status-badge--ai,.status-badge--ai_active,.status-badge--completed{background:#e8f7f1;border-color:#cfebdf;color:#087154}.status-badge--manual,.status-badge--review{background:#fff4df;border-color:#f5e3bd;color:#98610f}.status-badge--closed,.status-badge--paused{background:#f0f3f2;border-color:#dfe5e3;color:#6f7b77}.status-badge--cancelled{background:#fff0f0;border-color:#f4caca;color:#b72f37}.status-badge--follow_up{background:#fff0ef;border-color:#f5d2cf;color:#b7403a}.status-badge--new{background:#eef4ff;border-color:#d8e5fb;color:#3368ae}.status-badge--confirmed,.status-badge--in_progress{background:#f3efff;border-color:#e3dafb;color:#6b4caf}.status-badge--ready{background:#e9f7fb;border-color:#d2ebf2;color:#26758a}.search-field{width:min(430px,100%);position:relative;display:flex;align-items:center}.search-field>svg{position:absolute;inset-inline-start:13px;color:#84908c;pointer-events:none}.search-field input{padding-inline-start:42px;padding-inline-end:38px;background:#f9fbfa}.search-field__clear{position:absolute;inset-inline-end:6px;width:30px;height:30px;display:grid;place-items:center;border:0;border-radius:8px;background:transparent;color:#7a8783}.avatar{width:44px;height:44px;flex:none;border-radius:14px;background:linear-gradient(145deg,#d9f1e8,#c2e4d8);color:#087154;display:inline-flex;align-items:center;justify-content:center;font-weight:760;letter-spacing:-.02em}.avatar--small{width:34px;height:34px;border-radius:11px;font-size:.75rem}.avatar--large{width:66px;height:66px;border-radius:20px;font-size:1.2rem}.unread-badge,.nav-badge{min-width:21px;height:21px;padding:0 6px;border-radius:999px;background:var(--primary);color:#fff;display:inline-flex;align-items:center;justify-content:center;font-size:.68rem;font-weight:750}.empty-state{min-height:230px;display:flex;flex-direction:column;align-items:center;justify-content:center;text-align:center;color:var(--muted);padding:28px}.empty-state__icon{width:54px;height:54px;border-radius:17px;background:var(--primary-soft);color:var(--primary);display:grid;place-items:center;margin-bottom:14px}.empty-state h3{margin:0 0 6px;color:#32413d;font-size:.98rem}.empty-state p{margin:0 0 16px;max-width:390px;font-size:.82rem;line-height:1.7}.skeleton-list{background:#fff;border:1px solid var(--line);border-radius:var(--radius);padding:18px;display:flex;flex-direction:column;gap:12px;overflow:hidden}.skeleton-list--compact{border:0;border-radius:0}.skeleton-row{height:68px;padding:12px;display:grid;grid-template-columns:48px 1fr 100px;gap:13px;align-items:center;border-radius:12px;background:#fbfcfc}.skeleton-row span{height:13px;border-radius:999px;background:linear-gradient(90deg,#edf1ef 25%,#f7f9f8,#edf1ef 65%);background-size:300% 100%;animation:shimmer 1.35s infinite}.skeleton-row span:first-child{width:42px;height:42px}.skeleton-row span:last-child{width:80px}@keyframes shimmer{to{background-position:-100% 0}}.app-shell{min-height:100vh}.skip-link{position:fixed;z-index:300;inset-block-start:8px;inset-inline-start:8px;padding:9px 13px;border-radius:9px;background:#fff;color:var(--primary);box-shadow:var(--shadow-md);transform:translateY(-150%)}.skip-link:focus{transform:translateY(0)}.sidebar{position:fixed;z-index:40;inset-block:0;inset-inline-start:0;width:252px;padding:22px 14px 16px;display:flex;flex-direction:column;background:#0c3128;color:#d8e7e2}.sidebar__brand{display:flex;align-items:center;gap:11px;padding:4px 8px 22px;border-bottom:1px solid rgb(255 255 255 / .08)}.sidebar__logo{width:44px;height:44px;flex:none;border-radius:12px;object-fit:cover;border:1px solid rgb(255 255 255 / .1)}.brand-mark{width:40px;height:40px;flex:none;border-radius:13px;display:grid;place-items:center;background:linear-gradient(145deg,#2bb88d,#118064);color:#fff;font:800 1.15rem/1 Segoe UI,sans-serif;box-shadow:0 8px 22px #00000029}.brand-mark--large{width:52px;height:52px;border-radius:16px;font-size:1.45rem}.sidebar__brand div:nth-child(2){display:flex;flex-direction:column;min-width:0}.sidebar__brand strong{color:#fff;font-size:.96rem}.sidebar__brand span{color:#91aba3;font-size:.7rem}.sidebar__close{display:none;margin-inline-start:auto;color:#c5d8d1}.sidebar__nav{display:flex;flex-direction:column;gap:5px;margin-top:22px}.sidebar-link{width:100%;min-height:44px;padding:9px 12px;border:0;border-radius:11px;display:flex;align-items:center;gap:11px;background:transparent;color:#abc0b9;font-size:.84rem;font-weight:620;text-align:start;transition:background .18s,color .18s}.sidebar-link:hover{background:#ffffff0f;color:#fff}.sidebar-link--active{background:#26b58b2b;color:#fff}.sidebar-link--active svg{color:#4bd4a9}.sidebar-link .nav-badge{margin-inline-start:auto;background:#3dc49a;color:#062c22}.sidebar__footer{margin-top:auto;padding-top:16px;border-top:1px solid rgb(255 255 255 / .08)}.connection-state{margin:0 9px 10px;display:flex;align-items:center;gap:8px;color:#829c94;font-size:.62rem}.connection-dot{width:7px;height:7px;border-radius:50%;background:#d2a340}.connection-dot--online{background:#3ccb9d;box-shadow:0 0 0 3px #3ccb9d1f}.sidebar-link--logout{color:#d9b2b2}.app-shell__main{min-height:100vh;margin-inline-start:252px}.app-content{min-height:100vh}.mobile-header{display:none}.mobile-header__spacer{width:40px;height:40px;flex:none}.sidebar-backdrop{display:none}.stats-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:15px}.stat-card{min-height:116px;padding:19px;background:#fff;border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow-sm);display:flex;align-items:center;gap:14px}.stat-card__icon{width:43px;height:43px;flex:none;border-radius:13px;display:grid;place-items:center}.stat-card__icon--green{background:#e4f5ee;color:#087154}.stat-card__icon--amber{background:#fff3dd;color:#a46810}.stat-card__icon--blue{background:#eaf2fc;color:#326baf}.stat-card__icon--violet{background:#f1ecfb;color:#7252ae}.stat-card span{display:block;color:var(--muted);font-size:.75rem}.stat-card strong{display:block;margin-top:5px;font-size:1.55rem;line-height:1}.recent-list{display:flex;flex-direction:column}.recent-row{width:100%;display:grid;grid-template-columns:44px minmax(145px,.65fr) minmax(180px,1.2fr) auto 112px;align-items:center;gap:13px;padding:12px 5px;border:0;border-bottom:1px solid #edf1ef;background:transparent;text-align:start;color:inherit}.recent-row:last-child{border-bottom:0}.recent-row:hover{background:#f9fbfa}.recent-row__customer{display:flex;flex-direction:column;min-width:0}.recent-row__customer strong{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:.83rem}.recent-row__customer small{color:var(--muted);font-size:.66rem;text-align:right}.recent-row__message{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;color:#71807b;font-size:.75rem}.recent-row__badges{display:flex;align-items:center;gap:5px}.recent-row time{color:#7f8a87;font-size:.67rem;text-align:end}.today-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:15px}.today-grid article{padding:17px 19px;display:flex;align-items:center;gap:12px;background:#fff;border:1px solid var(--line);border-radius:14px}.summary-icon{width:37px;height:37px;display:grid;place-items:center;border-radius:11px;background:#eef5f2;color:var(--primary)}.today-grid span{display:block;color:var(--muted);font-size:.72rem}.today-grid strong{font-size:1.03rem}.table-toolbar{display:flex;justify-content:space-between;align-items:center;gap:14px;margin-bottom:18px}.table-toolbar>label select{min-width:160px}.filter-group{display:flex;gap:9px}.filter-group select{min-width:145px}.table-scroll{overflow-x:auto;margin-inline:-22px}.data-table{width:100%;border-collapse:collapse;font-size:.76rem}.data-table th{padding:11px 13px;background:#f7f9f8;color:#75817d;border-block:1px solid #e7ecea;text-align:start;white-space:nowrap;font-weight:650}.data-table th:first-child,.data-table td:first-child{padding-inline-start:22px}.data-table th:last-child,.data-table td:last-child{padding-inline-end:22px}.data-table td{padding:13px;border-bottom:1px solid #edf1ef;color:#485652;vertical-align:middle}.data-table tbody tr{cursor:pointer;transition:background .15s}.data-table tbody tr:hover{background:#fbfcfc}.data-table tbody tr:last-child td{border-bottom:0}.table-person{display:flex;align-items:center;gap:9px;color:var(--ink);min-width:145px}.table-truncate{max-width:220px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.table-more{color:#9aa4a1;vertical-align:middle;margin-inline-start:4px}.pagination{display:flex;align-items:center;justify-content:space-between;gap:12px;padding-top:18px;color:var(--muted);font-size:.75rem}.back-link{width:fit-content;display:inline-flex;align-items:center;gap:6px;color:var(--muted);font-size:.79rem}.back-link:hover{color:var(--primary)}.customer-hero{min-height:112px;padding:21px;display:flex;align-items:center;gap:15px;background:linear-gradient(115deg,#0c3c31,#0c6d54);border-radius:18px;color:#fff;box-shadow:var(--shadow-md)}.customer-hero>div{min-width:0}.customer-hero .avatar{background:#ffffff26;color:#fff}.customer-hero__title{display:flex;align-items:center;gap:10px;flex-wrap:wrap}.customer-hero h1{margin:0;font-size:1.3rem}.customer-hero>div>span{color:#bcddd2;font-size:.77rem}.customer-hero__action{margin-inline-start:auto;background:#fff;color:#075c47;box-shadow:none}.customer-hero__action:hover{background:#eaf6f2!important}.detail-grid{display:grid;grid-template-columns:minmax(0,1.4fr) minmax(280px,.6fr);gap:20px}.info-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px}.info-grid>div{min-width:0;padding:13px;border-radius:12px;background:#f8faf9;display:grid;grid-template-columns:25px 1fr;align-items:center}.info-grid svg{grid-row:1 / 3;color:var(--primary)}.info-grid span{color:var(--muted);font-size:.68rem}.info-grid strong{overflow:hidden;text-overflow:ellipsis;font-size:.76rem}.notes-card textarea{background:#fafcfb}.notes-card .button{margin-top:12px}.history-list{display:flex;flex-direction:column}.history-row{display:grid;grid-template-columns:12px minmax(0,1fr) auto;align-items:start;gap:10px;padding:12px 2px;border-bottom:1px solid #edf1ef}.history-row:last-child{border-bottom:0}.sender-dot{width:8px;height:8px;margin-top:7px;border-radius:50%;background:#9aa5a1}.sender-dot--ai{background:#4182c4}.sender-dot--admin{background:var(--primary)}.sender-dot--customer{background:#e0a236}.history-row strong{font-size:.74rem}.history-row p{margin:3px 0 0;color:#52615c;font-size:.78rem;line-height:1.6}.history-row time{color:var(--muted);font-size:.66rem}.order-chips{display:flex;flex-wrap:wrap;gap:8px}.order-chips span{padding:7px 10px;border:1px solid var(--line);border-radius:9px;background:#f8faf9;font-size:.73rem}.search-page>.search-field{width:100%;max-width:none}.search-page>.search-field input{min-height:52px;font-size:.94rem;background:#fff;box-shadow:var(--shadow-sm)}.search-prompt{min-height:370px;display:flex;flex-direction:column;align-items:center;justify-content:center;text-align:center;color:#87928f}.search-prompt>svg{margin-bottom:13px;color:#9eb9b0}.search-prompt h2{margin:0 0 5px;color:#45534f;font-size:1rem}.search-prompt p{font-size:.8rem}.search-results{display:grid;gap:16px}.result-heading{display:flex;align-items:center;gap:8px;margin-bottom:9px;color:var(--primary)}.result-heading h2{margin:0;color:var(--ink);font-size:.96rem}.result-heading span{min-width:20px;height:20px;display:grid;place-items:center;border-radius:50%;background:#edf3f1;color:#5b6964;font-size:.66rem}.result-list{display:flex;flex-direction:column}.result-list a{min-height:60px;display:flex;justify-content:space-between;align-items:center;gap:18px;padding:11px 5px;border-bottom:1px solid #edf1ef}.result-list a:last-child{border-bottom:0}.result-list a:hover{background:#fafcfb}.result-list a>div{min-width:0}.result-list strong{display:block;font-size:.8rem}.result-list p,.result-list small{display:block;margin:3px 0 0;color:var(--muted);font-size:.72rem;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.result-list time{color:var(--muted);font-size:.67rem;white-space:nowrap}mark{padding:0 2px;background:#ffeca9;color:inherit;border-radius:3px}.settings-stack{display:flex;flex-direction:column;gap:18px}.settings-section{display:grid;grid-template-columns:44px minmax(0,1fr);gap:16px}.settings-section__icon{width:42px;height:42px;display:grid;place-items:center;border-radius:13px;background:#e7f5ef;color:var(--primary)}.settings-section__icon--blue{background:#eaf2fc;color:#3d75b8}.settings-section__icon--dark{background:#edf0ef;color:#42514c}.settings-section__body{min-width:0}.settings-controls{display:grid;gap:17px;max-width:700px}.toggle-row{display:grid;grid-template-columns:1fr auto;grid-template-rows:auto auto;align-items:center;gap:2px 15px;cursor:pointer}.toggle-row>div{display:flex;flex-direction:column}.toggle-row strong{font-size:.81rem}.toggle-row div span{color:var(--muted);font-size:.7rem}.toggle-row input{position:absolute;opacity:0;pointer-events:none}.toggle{grid-column:2;grid-row:1 / 3;width:43px;height:24px;padding:3px;border-radius:99px;background:#ccd5d2;transition:background .2s}.toggle:after{content:"";display:block;width:18px;height:18px;border-radius:50%;background:#fff;box-shadow:0 2px 5px #00000029;transition:transform .2s}.toggle-row input:checked+.toggle{background:var(--primary)}.toggle-row input:checked+.toggle:after{transform:translate(-19px)}.toggle-row input:focus-visible+.toggle{outline:3px solid rgb(30 147 114 / .3);outline-offset:2px}.integration-ok{display:inline-flex;align-items:center;gap:5px;padding:5px 8px;border-radius:999px;background:#e8f7f1;color:#087154;font-size:.68rem;font-weight:700}.integration-box{min-height:62px;padding:10px 13px;display:flex;align-items:center;justify-content:space-between;border:1px solid #e1e7e5;border-radius:11px;background:#f8faf9}.integration-box>div{min-width:0}.integration-box span{display:block;color:var(--muted);font-size:.68rem}.integration-box strong{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:.78rem}.security-note{display:flex;align-items:center;gap:6px;margin:10px 2px 0;color:#75817d;font-size:.68rem}.app-content:has(.conversations-page){height:100dvh;min-height:0;overflow:hidden}.conversations-page{height:100%;min-height:0;display:grid;grid-template-columns:360px minmax(0,1fr);background:#fff;direction:ltr;overflow:hidden}.conversation-sidebar,.conversation-window{direction:rtl;min-width:0;min-height:0;overflow:hidden}.conversation-sidebar{grid-column:1;display:flex;flex-direction:column;border-inline-end:1px solid var(--line);background:#fff}.conversation-sidebar__heading{min-height:78px;padding:18px 17px 10px;display:flex;align-items:center;justify-content:space-between;gap:10px}.conversation-sidebar__heading h1{margin:0;font-size:1.25rem}.conversation-sidebar__heading span{color:var(--muted);font-size:.66rem}.sort-control{position:relative;display:flex;align-items:center;color:#788580}.sort-control svg{position:absolute;inset-inline-start:9px;pointer-events:none}.sort-control select{min-height:34px;padding:5px 31px 5px 8px;border:0;background:#f2f5f4;font-size:.68rem}.new-conversation-trigger{width:auto;min-height:40px;margin:0 14px 10px;flex:none}.conversation-sidebar>.search-field{width:auto;margin:0 14px 10px}.conversation-sidebar>.search-field input{min-height:39px;font-size:.76rem}.conversation-filters{padding:0 14px 11px;display:flex;gap:5px;overflow-x:auto;border-bottom:1px solid #edf1ef}.conversation-filters button{flex:none;min-height:30px;padding:4px 10px;border:1px solid #e2e8e6;border-radius:999px;background:#fff;color:#6b7874;font-size:.66rem}.conversation-filters button.active{background:var(--primary-soft);border-color:#c7e5da;color:var(--primary);font-weight:700}.customer-list{flex:1 1 0;min-height:0;overflow-y:auto;overscroll-behavior:contain;scrollbar-gutter:stable}.customer-list-item{width:100%;padding:13px 14px;display:flex;align-items:flex-start;gap:11px;border:0;border-bottom:1px solid #eff2f1;background:#fff;color:inherit;text-align:start;transition:background .15s}.customer-list-item:hover{background:#f8fbfa}.customer-list-item--active{background:#edf7f3!important;box-shadow:inset -3px 0 0 var(--primary)}.customer-list-item__body{min-width:0;flex:1;display:flex;flex-direction:column}.customer-list-item__top,.customer-list-item__bottom{display:flex;justify-content:space-between;align-items:center;gap:8px}.customer-list-item__top strong{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:.78rem}.customer-list-item__top time{flex:none;color:#8b9692;font-size:.59rem}.customer-list-item__phone{color:#87928e;font-size:.59rem;text-align:right}.customer-list-item__bottom{margin-top:4px}.customer-list-item__message{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;color:#63706c;font-size:.68rem}.customer-list-item__meta{flex:none;display:flex;align-items:center;gap:5px;color:#7f8c88}.customer-list-item__badges{display:flex;gap:4px;margin-top:7px}.conversation-window{grid-column:2;display:flex;flex-direction:column;background:#f2f6f4;position:relative}.conversation-placeholder{margin:auto;text-align:center;color:var(--muted);padding:30px}.conversation-placeholder>div{width:68px;height:68px;display:grid;place-items:center;margin:0 auto 16px;border-radius:21px;background:#e3f1ec;color:var(--primary)}.conversation-placeholder h2{margin:0 0 6px;color:#34433e;font-size:1.05rem}.conversation-placeholder p{font-size:.78rem}.conversation-header{flex:none;min-height:76px;padding:12px 18px;display:flex;align-items:center;justify-content:space-between;gap:16px;overflow:visible;background:#fff;border-bottom:1px solid var(--line);box-shadow:0 2px 8px #12332908;z-index:15}.conversation-header__customer{min-width:0;display:flex;align-items:center;gap:10px}.conversation-header__customer>div{min-width:0}.conversation-header__customer>div>div{display:flex;align-items:center;gap:7px}.conversation-header__customer strong{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:.86rem}.conversation-header__customer>div>span{display:block;color:var(--muted);font-size:.65rem;text-align:right}.conversation-header__actions{display:flex;align-items:center;gap:7px}.ai-control{min-height:37px;padding:7px 11px;display:inline-flex;align-items:center;gap:6px;border:1px solid #dce3e1;border-radius:10px;background:#fff;color:#5d6a66;font-size:.72rem;font-weight:700}.ai-control--active{background:#e8f7f1;border-color:#c9e8dc;color:#087154}.menu-wrap{position:relative}.action-menu{position:absolute;z-index:60;inset-inline-end:0;top:calc(100% + 5px);width:min(220px,calc(100vw - 24px));padding:6px;background:#fff;border:1px solid var(--line);border-radius:12px;box-shadow:var(--shadow-md)}.action-menu button{width:100%;min-height:38px;padding:7px 9px;display:flex;align-items:center;gap:8px;border:0;border-radius:8px;background:transparent;color:#43514d;font-size:.72rem;text-align:start}.action-menu button:hover{background:#f2f6f4}.action-menu .menu-danger{color:#b7363c}.manual-banner{margin:10px 18px 0;padding:9px 12px;display:flex;align-items:center;gap:9px;border:1px solid #f2dfb6;border-radius:10px;background:#fff8e9;color:#9c6614}.manual-banner div{display:flex;flex-direction:column}.manual-banner strong{font-size:.73rem}.manual-banner span{font-size:.62rem}.messages-scroll{flex:1 1 0;min-height:0;overflow-y:auto;overscroll-behavior:contain;scrollbar-gutter:stable;padding:24px max(22px,5vw);display:flex;flex-direction:column;gap:10px;background-color:#f2f6f4;background-image:radial-gradient(rgb(9 101 76 / .035) 1px,transparent 1px);background-size:20px 20px}.message-row{max-width:min(72%,680px);display:flex;flex-direction:column;align-items:flex-start}.message-row--customer{align-self:flex-start}.message-row--ai,.message-row--admin{align-self:flex-end;align-items:flex-end}.message-bubble{min-width:115px;padding:9px 11px 6px;border:1px solid #e1e7e5;border-radius:6px 15px 15px;background:#fff;box-shadow:0 2px 6px #16382d0d}.message-bubble--ai{background:#edf5ff;border-color:#d9e8f8;border-radius:15px 6px 15px 15px}.message-bubble--admin{background:#dff3eb;border-color:#cbe8dd;border-radius:15px 6px 15px 15px}.message-bubble header{margin-bottom:4px;display:flex;align-items:center;gap:4px;color:#78847f;font-size:.58rem;font-weight:720}.message-bubble--ai header{color:#3970a9}.message-bubble--admin header{color:#087154}.message-bubble p{margin:0;white-space:pre-wrap;overflow-wrap:anywhere;font-size:.8rem;line-height:1.65}.message-bubble footer{margin-top:4px;display:flex;align-items:center;justify-content:flex-end;gap:4px;color:#8a9591}.message-bubble time{font-size:.55rem}.delivery{display:inline-flex}.delivery--delivered{color:#2788a4}.delivery--failed{color:var(--danger)}.message-media{min-width:180px;padding:10px;margin-bottom:6px;display:flex;align-items:center;gap:8px;border-radius:9px;background:#ffffff8c;color:#5f6d68;font-size:.7rem}.retry-message{margin-top:4px;display:inline-flex;align-items:center;gap:4px;border:0;background:transparent;color:var(--danger);font-size:.62rem}.message-composer{flex:none;min-height:76px;padding:12px 18px;display:flex;align-items:flex-end;gap:9px;background:#fff;border-top:1px solid var(--line)}.message-composer label{flex:1}.message-composer textarea{min-height:44px;max-height:130px;resize:none;background:#f7f9f8;line-height:1.5}.send-button{width:44px;height:44px;flex:none;border:0;border-radius:12px;display:grid;place-items:center;background:var(--primary);color:#fff}.send-button:hover{background:var(--primary-dark)}.composer-closed{flex:none;min-height:69px;padding:13px;display:grid;place-items:center;background:#fff;border-top:1px solid var(--line);color:var(--muted);font-size:.75rem}.conversation-back{display:none}.modal-backdrop{position:fixed;z-index:100;inset:0;padding:20px;display:grid;place-items:center;background:#0a19157a;-webkit-backdrop-filter:blur(3px);backdrop-filter:blur(3px)}.modal-card{position:relative;width:min(600px,100%);max-height:calc(100vh - 40px);overflow-y:auto;padding:24px;background:#fff;border:1px solid var(--line);border-radius:18px;box-shadow:0 24px 80px #0003}.modal-card--small{width:min(420px,100%);text-align:center}.modal-card__close{position:absolute;inset-block-start:13px;inset-inline-end:13px}.modal-card__symbol{width:50px;height:50px;margin:0 auto 13px;border-radius:16px;display:grid;place-items:center;background:#fff2d9;color:#9b6818}.modal-card__symbol--danger{background:#fff0f0;color:var(--danger)}.modal-card h2{margin:0 0 7px;font-size:1.08rem}.modal-card>p{margin:0;color:var(--muted);font-size:.78rem;line-height:1.7}.modal-actions{display:flex;justify-content:flex-end;gap:9px;margin-top:21px}.modal-title{display:flex;align-items:center;gap:11px;margin-bottom:22px}.modal-title>span{width:43px;height:43px;display:grid;place-items:center;border-radius:13px;background:var(--primary-soft);color:var(--primary)}.modal-title h2{margin:0}.modal-title p{margin:3px 0 0;color:var(--muted);font-size:.7rem}.product-cell{display:flex;gap:8px;min-width:170px}.product-cell>span{width:29px;height:29px;display:grid;place-items:center;border-radius:8px;background:#edf4f1;color:var(--primary)}.product-cell strong{display:block}.product-cell small{display:block;max-width:180px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;color:var(--muted);font-size:.64rem}.order-status-cell{display:flex;align-items:center;gap:7px}.order-status-cell select{width:auto;min-width:112px;min-height:34px;padding:5px 9px;border:1px solid var(--line);color:var(--ink);background-color:var(--surface);font-size:.68rem}.orders-table tbody tr{cursor:pointer}.empty-hint{display:flex;align-items:center;gap:5px;color:#7a8783;font-size:.7rem}.order-summary{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px}.order-summary article{min-height:96px;padding:17px;display:flex;align-items:center;gap:12px;border:1px solid var(--line);border-radius:14px;background:var(--surface);box-shadow:var(--shadow-sm)}.order-summary article>span{width:40px;height:40px;flex:none;display:grid;place-items:center;border-radius:12px;background:var(--primary-soft);color:var(--primary)}.order-summary small,.order-summary em{display:block;color:var(--muted);font-size:.68rem;font-style:normal}.order-summary strong{display:block;margin-top:3px;font-size:1.05rem}.order-summary em{margin-top:3px;font-size:.58rem}.orders-toolbar{align-items:flex-start}.orders-toolbar .filter-group{flex-wrap:wrap;justify-content:flex-end}.date-filter{min-width:142px;display:flex;align-items:center;gap:7px;color:var(--muted);font-size:.69rem}.date-filter input{min-height:42px}.search-date-filters{display:flex;align-items:center;gap:10px;flex-wrap:wrap}.orders-table-wrap{overflow-x:auto;overscroll-behavior-inline:contain;-webkit-overflow-scrolling:touch;scrollbar-gutter:stable}.orders-table{min-width:1420px}.clickable-order-row:focus-visible{outline:3px solid rgb(30 147 114 / .3);outline-offset:-3px}.order-details-modal{width:min(860px,100%)}.order-details-modal .modal-title{padding-inline-end:32px}.order-title-badges{margin-inline-start:auto;display:flex;align-items:center;justify-content:flex-end;gap:7px;flex-wrap:wrap}.order-edited-label{width:fit-content;margin-top:4px;display:block;color:#8a6415;font-size:.58rem;font-weight:700}.order-edited-badge{display:inline-flex;align-items:center;gap:4px;padding:3px 8px;border:1px solid #ead9af;border-radius:999px;background:#fff8e7;color:#8a6415;white-space:nowrap;font-size:.65rem;font-weight:720}.order-details-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px;margin:0}.order-details-grid>div{min-width:0;padding:12px;border-radius:11px;background:var(--surface-alt)}.order-details-grid__wide{grid-column:1 / -1}.order-details-grid dt{display:flex;align-items:center;gap:5px;color:var(--muted);font-size:.64rem}.order-details-grid dd{margin:5px 0 0;overflow-wrap:anywhere;color:var(--ink);font-size:.78rem;font-weight:650}.order-edit-history{margin-top:20px;padding-top:18px;border-top:1px solid var(--line)}.order-edit-history__heading{min-height:30px;display:flex;align-items:center;justify-content:space-between;gap:12px}.order-edit-history__heading>div{display:flex;align-items:center;gap:7px;color:var(--primary)}.order-edit-history h3{margin:0;color:var(--ink);font-size:.9rem}.order-edit-history__heading>span{font-size:.65rem}.order-edit-history__empty{margin:10px 0 0;color:var(--muted);font-size:.72rem}.order-edit-history>ol{margin:12px 0 0;padding:0;list-style:none;display:flex;flex-direction:column;gap:9px}.order-edit-history>ol>li{padding:11px 12px;border:1px solid var(--line);border-radius:11px;background:var(--surface-alt)}.order-edit-history header{display:flex;align-items:center;justify-content:space-between;gap:12px}.order-edit-history header strong{font-size:.72rem}.order-edit-history header time{color:var(--muted);font-size:.62rem}.order-edit-history ul{margin:8px 0 0;padding:0;list-style:none;display:flex;flex-direction:column;gap:6px}.order-edit-history ul li{display:grid;grid-template-columns:minmax(105px,.36fr) minmax(0,1fr);gap:9px;align-items:start;font-size:.68rem}.order-edit-history ul li>span{color:var(--muted)}.order-edit-history ul li>div{min-width:0;display:flex;align-items:center;gap:7px;flex-wrap:wrap;overflow-wrap:anywhere}.order-edit-history del{color:#9a4c50;text-decoration-thickness:1px}.order-edit-history ins{color:#087154;font-weight:700;text-decoration:none}.order-edit-history b{color:var(--muted);font-weight:500}.pre-wrap{white-space:pre-wrap}.composer-shell{flex:none;background:var(--surface);border-top:1px solid var(--line)}.composer-shell .message-composer{border-top:0}.composer-file{min-height:37px;padding:7px 18px 0;display:flex;align-items:center;gap:7px;color:var(--primary);font-size:.68rem}.composer-file span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.composer-file small{margin-inline-start:auto;color:var(--muted)}.composer-file--error{color:var(--danger)}.branding-settings{display:grid;grid-template-columns:130px minmax(0,480px);gap:18px;align-items:center}.branding-preview{width:130px;aspect-ratio:1;overflow:hidden;display:grid;place-items:center;border:1px solid var(--line);border-radius:16px;background:var(--surface-alt)}.branding-preview img{width:100%;height:100%;display:block;object-fit:cover;object-position:center}.branding-settings__fields{display:flex;flex-direction:column;align-items:flex-start;gap:8px}.branding-settings__fields .form-field{width:100%}.branding-settings__fields small{color:var(--muted);font-size:.64rem}.upload-button{position:relative;overflow:hidden}.upload-button.is-disabled{opacity:.58;pointer-events:none}.theme-settings{display:grid;grid-template-columns:1fr 1fr;gap:10px;max-width:620px}.theme-setting{min-height:82px;padding:13px;display:flex;align-items:center;gap:11px;border:1px solid var(--line);border-radius:12px;background:var(--surface-alt);color:var(--ink);text-align:start}.theme-setting.active{border-color:var(--primary);box-shadow:0 0 0 3px #248f711a}.theme-setting span{display:flex;flex-direction:column}.theme-setting small{margin-top:2px;color:var(--muted);font-size:.64rem}.developer-audit{margin-top:18px}.audit-table{min-width:920px}.login-result{display:inline-flex;padding:3px 8px;border-radius:999px;font-size:.67rem;font-weight:750}.login-result--success{background:#e8f7f1;color:#087154}.login-result--failed{background:#fff0f0;color:#b72f37}.device-label{display:inline-flex;align-items:center;gap:5px;white-space:nowrap}.muted{color:var(--muted)}.toast-region{position:fixed;z-index:200;inset-inline-end:22px;inset-block-end:22px;width:min(380px,calc(100vw - 32px));display:flex;flex-direction:column;gap:8px}.toast{min-height:52px;padding:9px 10px 9px 13px;display:grid;grid-template-columns:21px 1fr 32px;align-items:center;gap:8px;border:1px solid var(--line);border-radius:13px;background:#fff;color:#34433e;box-shadow:var(--shadow-md);font-size:.75rem;animation:toast-in .25s ease-out}.toast--success>svg{color:var(--primary)}.toast--error>svg{color:var(--danger)}.toast--info>svg{color:#3c77b5}@keyframes toast-in{0%{opacity:0;transform:translateY(8px)}}.login-page{min-height:100vh;display:grid;grid-template-columns:minmax(360px,.9fr) minmax(440px,1.1fr);direction:ltr;background:#fff}.login-card{grid-column:2;width:min(470px,calc(100% - 64px));margin:auto;padding:30px;direction:rtl}.login-card__brand{display:flex;align-items:center;gap:11px;margin-bottom:70px;color:#153c32;font-weight:760}.login-card__intro{margin-bottom:28px}.eyebrow{display:inline-block;margin-bottom:8px;color:var(--primary);font-size:.7rem;font-weight:720}.eyebrow--light{color:#6de1bd}.login-card__intro h1{margin:0;font-size:2rem;letter-spacing:-.03em}.login-card__intro p{margin:7px 0 0;color:var(--muted);font-size:.82rem}.login-card__footnote{margin:22px 0 0;display:flex;align-items:center;justify-content:center;gap:5px;color:#8b9692;font-size:.63rem}.login-visual{grid-column:1;grid-row:1;position:relative;overflow:hidden;display:flex;align-items:center;padding:10%;background:linear-gradient(145deg,#0b2f27,#0a5b47 58%,#08785b);color:#fff;direction:rtl}.login-visual:before,.login-visual:after{content:"";position:absolute;border-radius:50%;border:1px solid rgb(255 255 255 / .1)}.login-visual:before{width:520px;height:520px;inset-inline-start:-230px;inset-block-start:-210px}.login-visual:after{width:340px;height:340px;inset-inline-end:-170px;inset-block-end:-160px}.login-visual__content{position:relative;z-index:1;width:min(520px,100%);margin:auto}.login-visual h2{margin:0;font-size:clamp(2rem,4.3vw,3.7rem);line-height:1.25;letter-spacing:-.045em}.login-visual p{width:min(430px,100%);margin:20px 0 44px;color:#b9d9cf;font-size:.88rem;line-height:1.9}.visual-message{width:fit-content;max-width:80%;margin-top:10px;padding:11px 14px;border-radius:7px 15px 15px;background:#fff;color:#24332f;box-shadow:0 12px 30px #00000024;font-size:.75rem}.visual-message--agent{margin-inline-start:auto;border-radius:15px 7px 15px 15px;background:#dff3eb}.visual-message--agent span{margin-inline-end:6px;color:var(--primary);font-size:.6rem;font-weight:800}.login-page{min-height:100dvh;grid-template-columns:1fr;place-items:center;padding:36px 18px;background:radial-gradient(circle at 50% 0%,#e7f4ef 0,#f4f7f6 42%,#eef3f1)}.login-card{grid-column:auto;width:min(460px,100%);margin:0;padding:34px;border:1px solid var(--line);border-radius:22px;background:var(--surface);box-shadow:0 24px 70px #1233291f}.login-brand{margin-bottom:34px;display:flex;align-items:center;gap:14px}.login-brand img{width:84px;height:56px;flex:none;object-fit:cover;border-radius:12px;box-shadow:0 8px 24px #00000021}.login-brand>div{display:flex;flex-direction:column}.login-brand strong{color:var(--ink);font-size:1.18rem;line-height:1.4}.login-brand span{color:var(--muted);font-size:.72rem}.boot-screen{width:min(500px,calc(100% - 40px));min-height:100vh;margin:auto;display:flex;flex-direction:column;justify-content:center;gap:22px}.boot-screen>.brand-mark{margin:0 auto}.standalone-state{min-height:100vh;padding:30px;display:flex;flex-direction:column;align-items:center;justify-content:center;text-align:center}.standalone-state>span{margin-top:20px;color:var(--primary);font-weight:800}.standalone-state h1{margin:5px 0}.standalone-state p{color:var(--muted)}.standalone-state .button{margin-top:15px}.boot-screen__logo{width:112px;height:74px;margin:0 auto;border-radius:15px;object-fit:cover;box-shadow:var(--shadow-md)}.theme-choice{width:min(520px,100%);text-align:center}.theme-choice h2{margin-inline:auto;max-width:390px}.theme-choice__options{margin-top:22px;display:grid;grid-template-columns:1fr 1fr;gap:12px}.theme-option{min-height:122px;padding:18px;display:flex;flex-direction:column;align-items:flex-start;justify-content:space-between;gap:14px;border:1px solid var(--line);border-radius:15px;background:#f8faf9;color:var(--ink);text-align:start;transition:border-color .18s,transform .18s,box-shadow .18s}.theme-option:hover{border-color:#74b9a5;box-shadow:var(--shadow-sm)}.theme-option:active{transform:translateY(1px)}.theme-option--dark{border-color:#35433f;background:#17211e;color:#f0f5f3}.theme-option span{display:flex;flex-direction:column}.theme-option strong{font-size:.86rem}.theme-option small{margin-top:3px;color:#75817d;font-size:.65rem}.theme-option--dark small{color:#aab8b3}.new-conversation-modal{width:min(500px,100%)}.new-conversation-modal__hint{margin:-4px 0 0;color:var(--muted);font-size:.68rem;line-height:1.7}@media(max-width:1180px){.stats-grid{grid-template-columns:repeat(2,1fr)}.recent-row{grid-template-columns:44px minmax(140px,.75fr) minmax(160px,1fr) auto}.recent-row time{display:none}.info-grid{grid-template-columns:repeat(2,1fr)}.conversations-page{grid-template-columns:320px minmax(0,1fr)}.create-order-desktop{display:none}}@media(max-width:900px){.sidebar{visibility:hidden;transform:translate(110%);transition:transform .25s ease,visibility .25s;box-shadow:var(--shadow-md)}.sidebar--open{visibility:visible;transform:translate(0)}.sidebar__close{display:inline-flex}.sidebar-backdrop{display:block;position:fixed;z-index:35;inset:0;border:0;background:#0a19156b}.app-shell__main{margin-inline-start:0}.mobile-header{height:58px;padding:0 15px;display:flex;align-items:center;justify-content:space-between;background:#fff;border-bottom:1px solid var(--line);position:sticky;top:0;z-index:30}.mobile-header__brand{color:#143d33;font-weight:780}.page{padding:24px 20px}.detail-grid{grid-template-columns:1fr}.app-content:has(.conversations-page){height:calc(100dvh - 58px)}.conversations-page{height:100%}}@media(max-width:720px){.page{padding:20px 14px}.page-header{align-items:flex-start}.page-header__actions .button{min-height:38px;padding:8px 11px}.page-header__actions .button svg{display:none}.section-card{padding:17px;border-radius:14px}.stats-grid{gap:10px}.stat-card{min-height:96px;padding:14px}.stat-card__icon{width:38px;height:38px}.stat-card strong{font-size:1.25rem}.today-grid{grid-template-columns:1fr;gap:9px}.recent-row{grid-template-columns:42px minmax(0,1fr) auto}.recent-row__message{grid-column:2}.recent-row__badges{grid-column:3;grid-row:1 / 3;flex-direction:column;align-items:flex-end}.recent-row__customer small{display:none}.table-toolbar{align-items:stretch;flex-direction:column}.table-toolbar .search-field{max-width:none;width:100%}.filter-group{display:grid;grid-template-columns:1fr 1fr}.filter-group select{min-width:0}.table-toolbar>label select{width:100%}.table-scroll{margin-inline:0;overflow:visible}.data-table thead{display:none}.data-table,.data-table tbody{display:block}.data-table tr{display:grid;grid-template-columns:1fr 1fr;gap:11px;margin-bottom:11px;padding:14px;border:1px solid var(--line);border-radius:12px;background:#fff}.data-table td{display:flex;flex-direction:column;gap:4px;min-width:0;padding:0!important;border:0}.data-table td:before{content:attr(data-label);color:#8a9692;font-size:.61rem}.data-table td:first-child{grid-column:1 / -1}.data-table td:last-child{flex-direction:row}.table-truncate{max-width:none}.orders-table tr{grid-template-columns:1fr 1fr}.orders-table td:nth-child(4){grid-column:1 / -1}.order-status-cell{align-items:flex-start}.customer-hero{padding:16px}.customer-hero .avatar{width:52px;height:52px}.customer-hero__action{width:42px;height:42px;padding:0;font-size:0}.customer-hero__action svg{margin:auto}.info-grid,.form-grid{grid-template-columns:1fr}.form-field--wide{grid-column:auto}.settings-section{grid-template-columns:1fr}.settings-section__icon{display:none}.conversations-page{display:block}.conversation-sidebar{height:100%;border:0}.conversation-window{display:none;height:100%}.conversations-page--selected .conversation-sidebar{display:none}.conversations-page--selected .conversation-window{display:flex}.conversation-back{min-height:36px;padding:7px 14px;border:0;border-bottom:1px solid var(--line);background:#fff;color:var(--primary);display:flex;align-items:center;gap:5px;font-size:.7rem}.conversation-header{min-height:66px;padding:8px 11px}.conversation-header .avatar{width:38px;height:38px;border-radius:12px}.conversation-header__customer .status-badge{display:none}.conversation-header__actions{gap:3px}.ai-control{min-height:34px;padding:6px 8px;font-size:.65rem}.messages-scroll{padding:18px 12px}.message-row{max-width:86%}.message-composer{min-height:67px;padding:9px}.message-composer>.icon-button{display:none}.login-page{display:grid;padding:18px 14px}.login-card{width:min(480px,100%);min-height:0;padding:28px 20px}.login-brand{margin-bottom:28px}.modal-backdrop{padding:10px}.modal-card{max-height:calc(100dvh - 20px);padding:20px 16px}.theme-choice__options{grid-template-columns:1fr}.theme-option{min-height:96px}.toast-region{inset-inline:16px;inset-block-end:16px;width:auto}}.message-media--link{text-decoration:none}.message-media--link:hover,.message-media--link:focus-visible{color:var(--primary);text-decoration:underline}.message-media-preview{width:min(320px,64vw);margin-bottom:7px}.message-media-preview>a:first-child{display:block;overflow:hidden;border-radius:10px;background:#e8eeec}.message-media-preview img{display:block;width:100%;max-height:340px;object-fit:contain}.message-media-download{display:inline-block;margin-top:5px;color:var(--primary);font-size:.66rem;font-weight:700}.message-media-player{display:block;width:min(320px,64vw);max-height:300px;margin-bottom:7px;border-radius:10px}[data-theme=dark]{--primary: #3bd0a3;--primary-dark: #26b88e;--primary-soft: #153e33;--ink: #edf4f1;--muted: #a8b5b0;--line: #30403b;--surface: #17211e;--surface-alt: #1c2824;--danger: #ff777d;--shadow-sm: 0 1px 2px rgb(0 0 0 / .18), 0 5px 16px rgb(0 0 0 / .16);--shadow-md: 0 14px 42px rgb(0 0 0 / .35)}[data-theme=dark],[data-theme=dark] body{background:#101714;color:var(--ink)}[data-theme=dark] .app-shell,[data-theme=dark] .app-content{background:#101714}[data-theme=dark] .section-card,[data-theme=dark] .stat-card,[data-theme=dark] .today-grid article,[data-theme=dark] .skeleton-list,[data-theme=dark] .modal-card,[data-theme=dark] .toast,[data-theme=dark] .data-table tr{background:var(--surface);color:var(--ink)}[data-theme=dark] input,[data-theme=dark] textarea,[data-theme=dark] select,[data-theme=dark] .button--secondary,[data-theme=dark] .search-field input{background:#202d29;border-color:#3a4a45;color:var(--ink)}[data-theme=dark] input::placeholder,[data-theme=dark] textarea::placeholder{color:#82908b}[data-theme=dark] .icon-button{color:#afbbb7}[data-theme=dark] .icon-button:hover,[data-theme=dark] .input-action:hover{background:#293733;color:#fff}[data-theme=dark] .recent-row,[data-theme=dark] .history-row,[data-theme=dark] .result-list a,[data-theme=dark] .data-table td{border-color:var(--line)}[data-theme=dark] .recent-row:hover,[data-theme=dark] .result-list a:hover,[data-theme=dark] .data-table tbody tr:hover{background:#1d2925}[data-theme=dark] .data-table th{background:#202b28;color:#a8b5b0;border-color:var(--line)}[data-theme=dark] .info-grid>div,[data-theme=dark] .order-chips span,[data-theme=dark] .integration-box,[data-theme=dark] .notes-card textarea,[data-theme=dark] .search-page>.search-field input{background:#1d2925}[data-theme=dark] .empty-state h3,[data-theme=dark] .search-prompt h2,[data-theme=dark] .history-row p,[data-theme=dark] .form-field,[data-theme=dark] .data-table td,[data-theme=dark] .action-menu button{color:var(--ink)}[data-theme=dark] .mobile-header,[data-theme=dark] .conversation-sidebar,[data-theme=dark] .conversation-header,[data-theme=dark] .message-composer,[data-theme=dark] .composer-closed,[data-theme=dark] .conversation-back,[data-theme=dark] .action-menu{background:#17211e}[data-theme=dark] .mobile-header__brand{color:var(--ink)}[data-theme=dark] .conversations-page,[data-theme=dark] .conversation-window,[data-theme=dark] .messages-scroll{background-color:#111a17}[data-theme=dark] .messages-scroll{background-image:radial-gradient(rgb(59 208 163 / .07) 1px,transparent 1px)}[data-theme=dark] .customer-list-item{background:#17211e;border-color:#293733}[data-theme=dark] .customer-list-item:hover{background:#1d2a26}[data-theme=dark] .customer-list-item--active{background:#173b31!important}[data-theme=dark] .conversation-filters{border-color:var(--line)}[data-theme=dark] .conversation-filters button,[data-theme=dark] .sort-control select,[data-theme=dark] .ai-control{background:#202d29;border-color:#3a4a45;color:#bdc8c4}[data-theme=dark] .ai-control--active,[data-theme=dark] .conversation-filters button.active{background:#163f34;border-color:#296b58;color:#63dfb8}[data-theme=dark] .message-bubble{background:#202b28;border-color:#354540}[data-theme=dark] .message-bubble--ai{background:#182b3d;border-color:#284762}[data-theme=dark] .message-bubble--admin{background:#153e33;border-color:#29634f}[data-theme=dark] .message-media{background:#ffffff0f;color:#b8c5c0}[data-theme=dark] .composer-shell{background:var(--surface)}[data-theme=dark] .order-summary article,[data-theme=dark] .branding-preview,[data-theme=dark] .theme-setting,[data-theme=dark] .order-details-grid>div,[data-theme=dark] .order-edit-history>ol>li{background:var(--surface);border-color:var(--line)}[data-theme=dark] .order-edited-badge{background:#342a18;border-color:#66502a;color:#f1c76d}[data-theme=dark] option{background:#202d29;color:var(--ink)}[data-theme=dark] .manual-banner{background:#342a18;border-color:#66502a;color:#f1c76d}[data-theme=dark] .login-page{background:radial-gradient(circle at 50% 0%,#1c302a 0,#101714 48%,#0c1210)}[data-theme=dark] .login-card{background:#17211e;box-shadow:0 24px 70px #00000061}[data-theme=dark] .theme-option:not(.theme-option--dark){background:#f4f7f6;color:#17221f}[data-theme=dark] .skeleton-row{background:#1d2925}[data-theme=dark] .skeleton-row span{background:linear-gradient(90deg,#283630 25%,#34433e,#283630 65%);background-size:300% 100%}@media(max-width:720px){.order-summary{grid-template-columns:1fr;gap:9px}.order-summary article{min-height:78px}.orders-toolbar .filter-group{grid-template-columns:1fr 1fr;justify-content:stretch}.orders-toolbar .date-filter{min-width:0;flex-direction:column;align-items:stretch;gap:3px}.search-date-filters{display:grid;grid-template-columns:1fr 1fr}.search-date-filters .button{grid-column:1 / -1}.orders-table-wrap,.developer-audit .table-scroll{margin-inline:-17px;overflow-x:auto}.orders-table,.audit-table{display:table}.orders-table thead,.audit-table thead{display:table-header-group}.orders-table tbody,.audit-table tbody{display:table-row-group}.orders-table tr,.audit-table tr{display:table-row;margin:0;padding:0;border:0;border-radius:0;background:transparent}.orders-table td,.audit-table td{display:table-cell;padding:12px!important;border-bottom:1px solid var(--line);white-space:nowrap}.orders-table td:before,.audit-table td:before{display:none}.orders-table td:first-child,.orders-table td:nth-child(4),.audit-table td:first-child{display:table-cell}.order-details-grid{grid-template-columns:1fr}.order-details-grid__wide{grid-column:auto}.order-title-badges{flex-basis:100%;margin-inline-start:54px;justify-content:flex-start}.order-details-modal .modal-title{flex-wrap:wrap}.order-edit-history ul li{grid-template-columns:1fr;gap:3px}.message-composer>.composer-attach{display:inline-flex}.composer-file{padding-inline:10px}.branding-settings{grid-template-columns:1fr}.branding-preview{width:140px}.theme-settings{grid-template-columns:1fr}}@media(prefers-reduced-motion:reduce){*,*:before,*:after{scroll-behavior:auto!important;animation-duration:.01ms!important;animation-iteration-count:1!important;transition-duration:.01ms!important}}